From our office in Elmira, Dr. Carole Wilkinson, Dr. Carolyn
Barth and Associates has been serving Ontario residents for more than 30 years.
Call us to make an appointment with our eye doctors to talk about
your eyeglasses, contact lenses or specialty lens needs. You are also welcome to
drop in anytime to browse through our large selection of designer eyeglass frames
We believe that providing quality eye care to our patients is a
two-way street, so please let us know where we can make improvements or what kind of
services you would like to see in the future. Your feedback is important to us.
A vision insurance policy is not the same as health insurance.
Regular health insurance plans protect you against financial losses due to
eye injuries or disease. Vision insurance, on the other hand, is a wellness
designed to provide routine eye care, prescription eyewear and other
services at a reduced cost. Because we provide both medical and routine eye
can submit the receipt to your insurance provider for reimbursement according to
plan details. However, we do look after submitting to MCSS for eligible
also will bill OHIP directly.
There are more options for vision insurance today than ever before. Whether your
vision insurance plan is one you choose as an additional benefit in your
health benefits package, or vision coverage you seek on your own through an
insurance company or vision benefits provider, there are basics you should
understand to make the most of vision insurance.
Understanding Vision Plans and Coverage
The options available to you in vision plans can be a little daunting. If
you’ve chosen your vision insurance through your employer, your HR
department and the insurance company literature—and websites—are a good
place to start to understand what your vision insurance plan does and
In general, there are two types of vision insurance plans:
Vision Benefits Package
Often purchased as an addition to traditional employer-provided
this type of vision insurance includes a fixed set of benefits related
eye health and maintenance, such as routine eye exams and testing,
for corrective eyewear, even benefits that reduce the cost of eye
Vision insurance like this typically includes a network of participating
eyecare professionals who have agreed to honor the plan particulars.
This type of vision insurance plan has evolved over the years to include
personalized choice for the consumer in the form of defined contribution
vision coverage—where you, the consumer, choose the particular services
discount offerings based on what you expect your vision expenses to
Many of these vision plans involve using pre-tax dollars deducted
automatically by your employer in the form of Flexible Spending
‘Cafeteria’ Plans, Health Savings Accounts or Health Reimbursement
Each has particular tax advantages and drawbacks you should discuss in
with your vision plan administrator or provider, and if necessary, a tax
Vision Discount Plans
While similar to traditional vision benefits, this type of vision
is generally less flexible than a vision benefits package because it
flat discounts across the board for a wide menu of vision-related
including specified discounts on eye exams, eyeglasses and contact
even many surgical procedures.
You agree to pay the difference in cost in full—however these types of
generally offer lower premiums than traditional vision benefit plans.
Vision insurance like this typically includes a “network” of
eyecare professionals who have agreed to honor the stated discounts
the vision plan, so long as you agree to pay the difference.
Vision Insurance Planning
It may sound confusing at first, but you can plan to use your vision
insurance to your maximum benefit by fully understanding what is
specifically covered or not covered under your vision insurance plan,
also discussing options with your eyecare professional to see how best
apply your particular vision coverage to your eyecare expenses.
This planning includes fully understanding any traditional health
coverage you may have. Unexpected eye injury, or the onset of certain
diseases and their related treatments is often covered by your
health insurance rather than your specific vision insurance plan.
The point here is—it’s your vision insurance, your vision
coverage—understanding your particular vision insurance plan is critical
maximizing those benefits.
Use it or lose it. Vision insurance benefits
Depending upon the type of vision insurance plan you’ve enrolled in, your
vision insurance benefits may expire annually. This means if you don’t
it” you “lose it” until the next year. Since you are contributing your
hard-earned money toward your vision coverage, there’s really no excuse
skip your annual eye exam or see your optometrist should you experience
changes in your vision.
What’s more, many of the defined contribution vision insurance plans
(Flexible Spending Accounts in particular) don’t allow for your
money to roll over into the next year. If you don’t spend what you’ve
allocated, you may be at risk of losing that money entirely.
Think beyond the traditional examination to a second pair of eyeglasses,
prescription sunglasses, photochromic lenses, or eyewear that’s
designed to fit your lifestyle. All might be within ready reach if you
maximize your vision insurance coverage.
Special thanks to the National Eye Institute, National Institutes of
for source material that aided in the creation of this website.
Ontario Health Card
Service Ontario in no longer sending reminders for updating health cards. It is now everyone’s responsibility to ensure their health cards are kept up to date. You can renew your health card by going in person to a Service Ontario Centre or in some situations you will be able to renew your health card online at
If your appointment is covered by OHIP we require a valid health card. If you come into the office and discover that your health card is no longer valid, we can still see you. HOWEVER, we will need the updated health card information within one week. If we do not get the updated health card information, you will receive a bill for the appointment, this includes children and senior appointments. These exam fees will be re-imbursed once updated health card information is provided.
FAQs of Vision Insurance Plans
Vision insurance is designed to provide routine eye care, prescription eyewear
other vision-related services at a reduced cost. Learn about types of plans,
coverage and payment options.
Individuals can buy a vision benefit plan. Vision insurance plans
available through your place of employment, school district or
plans like Medicare or Medicaid.
Indemnity health insurance is traditional insurance, which allows
to access medical providers of their choice. Vision insurance is
value-added benefit included in indemnity health insurance
maintenance organization (HMO) plans and plans offered by
An HMO health plan requires its members to access health care
providers. HMOs provide health care services to plan members at
rates. HMOs include a range of health care professionals –
A PPO is a network of health care professionals who provide
to membership at discounted rates. Plan members may use
providers, but they usually will pay more for the services
Vision insurance comes in two forms, a discount vision plan or a
Discount Vision Plan: Eye care at fixed
an annual premium
or membership fee and a deductible are paid.
Vision Benefits Package: Usually, a vision
requires an annual
premium or membership fee, a yearly deductible for each
co-pay each time a member accesses a service.
Discount vision plans and vision benefits packages are
custom-designed to meet
the different requirements of a wide range of customers, such as
mid- size and small companies and school districts.
If group vision insurance is available from your employer, you
for it through
payroll deductions or flexible spending accounts.
A flexible spending account, sometimes referred to as a cafeteria
plan, allows an
employee to use pre-tax dollars to purchase selected health
insurance. This plan saves your money because you receive the
that has been set aside for health costs, making it not subject
or reduced by
If you are self – employed or if your employer does not offer
you can expect to be billed monthly or annually.
Privacy Contact Officer: Dr. Carole Wilkinson
This Notice describes how medical information about you may be used and disclosed
and how you can get access to this information. Please review it carefully. If
you have any questions please contact our office.
We are required by law to:
Maintain the privacy of your protected health information
Give you this notice of our duties and privacy practices regarding health
information about you
Follow the terms of our notice that is currently in effect
HOW WE MAY USE AND DISCLOSE YOUR HEALTH
Described as follows are the ways we may use and disclose health information that
identifies you (Health Information, or PHI). Except for the following purposes,
we will use and disclose Health Information only with your written permission.
You may revoke such permission at any time by writing to us and stating that you
wish to revoke permission you previously gave us.
We may use and disclose Health Information for your treatment and
to provide you with treatment-related health care services. For
example, we may disclose Health Information to doctors, nurses,
technicians, or other personnel, including people outside our
office, who are involved in your medical care and need the
information to provide you with medical care.
We may use and disclose Health Information so that we may bill
and receive payment from you, an insurance company, or a third
party for the treatment and services you received. For example,
we may give your health plan information so that they will pay
for your treatment. However, if you pay for your services
yourself (e.g. out-of-pocket and without any third party
contribution or billing), we will not disclose Health
Information to a health plan if you instruct us to not do
We may use and disclose Health Information for health care
operation purposes. These uses and disclosures are necessary to
make sure that all of our patients receive quality care and to
operate and manage our office. For example, we may use and
disclose information to make sure the care you receive is of the
highest quality. Subject to the exception above if you pay for
your care yourself, we also may share information with other
entities that have a relationship with you (for example, your
health plan) for their health care operations.
Treatment Alternatives and Health Related Benefits and Services.
We may use and disclose Health Information to contact you and to
remind you that you have an appointment with us. We also may use
and disclose Health Information to tell you about treatment
alternatives or health-related benefits and services that may be
of interest to you. We will not, however, send you
communications about health-related or non health-related
products or services that are subsidized by a third party
without your authorization.
When appropriate, we may share Health Information with a person
who is involved in your medical care or payment for your care,
such as your family or a close friend. We also may notify your
family about your location or general condition or disclose such
information to an entity assisting in a disaster relief
Under certain circumstances, we may use and disclose Health
Information for research. For example, a research project may
involve comparing the health of patients who received one
treatment to those who received another, for the same condition.
Before we use or disclose Health Information for research, the
project will go through an approval process. Even without
approval, we may permit researchers to look at records to help
them identify patients who may be included in their research
project or for other similar purposes, as long as they do not
remove or take a copy of any Health Information.
Health Information may be used for fundraising communications,
but you have the right to opt-out of receiving such
communications. Except for the exceptions detailed above, uses
and disclosures of Health Information for marketing purposes, as
well as disclosures that constitute a sale of Health
Information, require your authorization if we receive any
financial remuneration from a third party in exchange for making
the communication, and we must advise you that we are receiving
We may use and disclose Health Information when necessary to
prevent a serious threat to your health and safety or the health
and safety of the public or another person. Disclosures,
however, will be made only to someone who may help prevent the
We may disclose Health Information to our business associates
that perform functions on our behalf or provide us with services
if the information is necessary for such functions or services.
For example, we may use another company to perform billing
services on our behalf. All of our business associates are
obligated to protect the privacy of your information and are not
allowed to use or disclose any information other than as
specified in our contract.
If you are an organ donor, we may use or release Health
Information to organizations that handle organ procurement or
other entities engaged in procurement; banking or transportation
of organs, eyes, or tissues to facilitate organ, eye or tissue
donation; and transplantation.
If you are a member of the armed forces, we may release Health
Information as required by military command authorities. We also
may release Health Information to the appropriate foreign
military authority if you are a member of a foreign
We may disclose Health Information for public health activities.
These activities generally include disclosures to prevent or
control disease, injury or disability; report births and deaths;
report child abuse or neglect; report reactions to medications
or problems with products; notify people of recalls of products
they may be using; a person who may have been exposed to a
disease or may be at risk for contracting or spreading a disease
or condition; and the appropriate government authority if we
believe a patient has been the victim of abuse, neglect or
domestic violence. We will only make this disclosure if you
agree or when required or authorized by law.
We may disclose Health Information to a health oversight agency
for activities authorized by law. These oversight activities
include, for example, audits, investigations, inspections, and
licensure. These activities are necessary for the government to
monitor the health care system, government programs, and
compliance with civil rights laws.
If you are involved in a lawsuit or a dispute, we may disclose
Health Information in response to a court or administrative
order. We also may disclose Health Information in response to a
subpoena, discovery request, or other lawful process by someone
else involved in the dispute, but only if efforts have been made
to tell you about the request or to obtain an order protecting
the information requested.
We may release Health Information to a coroner or medical
examiner. This may be necessary, for example, to identify a
deceased person or determine the cause of death. We also may
release Health Information to funeral directors as necessary for
We may disclose Health Information to authorized federal
officials so they may provide protection to the President, other
authorized persons, or foreign heads of state, or to conduct
If you are an inmate of a correctional institution or under the
custody of a law enforcement official, we may release Health
Information to the correctional institution or law enforcement
official. This release would be if necessary:
For the institution to provide you with health care
To protect your health and safety or the health and safety
of others; or
The safety and security of the correctional institution
You have the following rights regarding Health Information we have about you.
You have a right to inspect and copy Health Information that may
be used to make decisions about your care or payment for your
care. This includes medical and billing records, other than
psychotherapy notes. To inspect and copy this Health
Information, you must make your request, in writing, to our
If you feel that Health Information we have is incorrect or
incomplete, you may ask us to amend the information. You have
the right to request an amendment for as long as the information
is kept by or for our office. To request an amendment, you must
make your request, in writing, to our office.
You have the right to request a list of certain disclosures we
made of Health Information for purposes other than treatment,
payment and health care operations or for which you provided
To request an accounting of disclosures, you must make your
request, in writing, to our office.
You have the right to request a restriction or limitation on the
Health Information we use or disclose for treatment, payment, or
health care operations. You also have the right to request a
limit on the Health Information we disclose to someone involved
in your care or the payment for your care, like a family member
or friend. For example, you could ask that we not share
information about a particular diagnosis or treatment with your
spouse. To request a restriction, you must make your request, in
writing, to our office. We are not required to agree to all such
requests. If we agree, we will comply with your request unless
the information is needed to provide you with emergency
You have the right to request that we communicate with you about
medical matters in a certain way or at a certain location. For
example, you can ask that we only contact you by mail or at
work. To request confidential communication, you must make your
request, in writing, to our office. Your request must specify
how or where you wish to be contacted. We will accommodate
You have the right to a paper copy of this notice. You may ask us
to give you a copy of this notice at any time. Even if you have
agreed to receive this notice electronically, you are still
entitled to a paper copy of this notice. You may obtain a copy
of this notice in our office.
To obtain a paper copy of this notice please request it in
Right to Electronic Records You have
the right to receive a copy of your electronic health
records in electronic form.
Right to Breach Notification You have
the right to be notified if there is a Breach of privacy
such that your Health Information is disclosed or used
improperly or in an unsecured way.
CHANGES TO THIS NOTICE
We reserve the right to change this notice and make the new notice apply to
Health Information we already have as well as any information we receive in the
future. We will post a copy of our current notice at our office. The notice will
contain the effective date on the first page, in the top right-hand corner.
If you believe your privacy rights have been violated, you may file a complaint
with our office or with the Secretary of the Department of Health and Human
Services. All complaints must be made in writing. You will not be penalized for
filing a complaint.
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The information below applies to all the information contained on the elmirafamilyeyecare.ca Website.
The users of this Website agree to comply with the terms set out below.
Elmira Family Eye Care owns and operates a Website at elmirafamilyeyecare.ca (hereinafter referred to as the “site” or
“Website”). Elmira Family Eye Care® trademark except as otherwise noted on the site, which is accessible
to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you
agree to comply with the conditions.
RISKS ASSOCIATED WITH INFORMATION
Information on this Website is intended for informational purposes only and has no contractual value.
Elmira Family Eye Care reserves the right to modify the content of this site. At any time, without prior notice.
Elmira Family Eye Care assumes no liability for errors or omissions in the content of this Website or for
information reliability or completeness of said information.
Information published on this Website is based on marketing, statistical or commercial services or other sources
the Elmira Family Eye Care considers reliable and are the sole responsibility of their authors and not of
Elmira Family Eye Care. We do not assume any liability for the accuracy or completeness of said information and in
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reflect our position as of the date of publication and are subject to change without notice.
UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Elmira Family Eye Care
Elmira Family Eye Care, its employees and directors will not be liable for damages incurred as a result of the
information published on this site, for the views and advice published, expressed or implied regardless of its
Elmira Family Eye Care expressly refuses any and all responsibility for the manner in which the user of the site may
use the information contained, in any decisions that may be made and in the actions that may or may not be taken
based on said information.
Presentations made and contained on this site are the intellectual property of Elmira Family Eye Care. Reproduction
in whole or in part of this site on any other medium in prohibited without the express permission of
Elmira Family Eye Care.
User may solely use the information contained on this site for personal use. Reproduction in whole or in part of
said information on paper may only be performed for personal use. Said information is not to be copied,
distributed or transmitted to third parties nor may it be inserted in a document or other medium.
The links to external Websites and their content shall not be prejudged and Elmira Family Eye Care will in no way be
held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said
Elmira Family Eye Care draws the attention of the user to the fact that all communication transmitted through this
Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the
security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured.
Elmira Family Eye Care cannot accept responsibility in the case that data contained on this site is intercepted.
computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze
visits to the site. Elmira Family Eye Care calls upon Google Analytics to help track how users use the site. The
number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in
any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving
the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Elmira Family Eye Care
VIRUSES AND TECHNICAL GLITCHES
Elmira Family Eye Care makes no representations that the content of this site is free of infections, viruses, worms,
Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility
to take protective measures.
Elmira Family Eye Care DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE
Under no circumstances shall Elmira Family Eye Care be held responsible for transmission errors of any sort, such as
loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from
the use of the services provided on this site.
This Agreement shall be governed by and construed in accordance with the laws of the province of Ontario.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Elmira Family Eye Care's head office. Address: 38 Church Street West
N3B 1M5; Tel: 519 669-5471.
Elmira Family Eye Care
38 Church Street West
N3B 1M5 Tel: 519 669-5471
Thank you for visiting elmirafamilyeyecare.ca (the “Website”), provided to you by Elmira Family Eye Care (“We”). We
respect the privacy of every individual who visits the Website and are sensitive to privacy
issues on the Internet. We believe it is important that you know how we deal with information
received about you.
the personal information of our customers and Website users ("you"), describes the types of
information we may collect from you or that you may provide to us, and our practices for
collecting, using, maintaining, protecting, and disclosing that information. The Website is for
general audiences and is not specifically targeted to or intended for use by children.
otherwise required by applicable law. We take steps to ensure that the personal information that
we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "Personal Information" as any information about an
identifiable individual, which includes information that can be used on its own or with other
information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy
Policy, and you are consenting to our processing of your information as set out in this Privacy
Policy in a manner that materially impacts your privacy rights, we will provide a notice to you.
will constitute your acceptance of such modification. However, when required by law, we will
into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
Personal Information, that we can reasonably use to directly or indirectly
identify you, such as your full name, email address, telephone number and any other
identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or
indirectly reveal your identity or directly relate to an identified individual, such as
demographic information, or statistical or aggregated information. Statistical or aggregated
data does not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific Website
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
Communicating with us: When you contact us about a customer service issue,
Vision Entrepreneur services or to make other inquiries, we collect the content of those
communications, as well as your full name, clinic name, email, phone number, city, province,
and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
We use your information, including your Personal Information, to manage our business and to
maintain and develop commercial relationships with you. We will collect, use, and disclose such
information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when
it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and
To allow you to participate in interactive features, social media, or similar features on
To measure or understand the effectiveness of the advertising we serve to you and others,
and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share
In addition to any disclosure you may have consented to or permitted under the terms of this
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request
within or outside your country of residence when we have a good faith belief that the law
potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the
operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing,
reorganization, sales of assets, bankruptcy or other change of our corporate structure or
as necessary in connection with the performance of requested services or solutions, or as
otherwise appropriate in connection with a legitimate need.
How we store and secure your information
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
How to contact us
understand what type of cookies we use, the information we collect from the cookies, and how
information is managed. For further information on how we handle, store and keep your personal
secure, see our Term of use.
What are Cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or
device when you visit a webpage or application. A “session cookie” stores temporary information
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
Essential cookies allow you to be able to experience the full functionality
our site. For example, these cookies allow you to change your preferred language and enable
website to remember it. Without these cookies, some parts of our site may not work as they
Performance cookies tell us how you use our site and help us to improve it.
example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example,
ensuring that users find what they are looking for easily. The information collected by
cookies is anonymous.
Google Analytics are performance cookies used to track visits to
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and
are used to enable social media buttons on our site to work. Social media buttons
you to share content and interact with your social network. These social media
may set their own cookies on your device. We do not control the settings of these
cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out
social media site.
Customizer cookies allow our site to remember your preferences, helping to
customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify
browsers and devices. They collect data anonymously for the purposes of ad
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
accept, refuse or delete cookies at all times, or those from providers that website owners use
third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.